Terms & Conditions

Definitions And Interpretations

1.1 In these conditions:

1.1.1 “Consumer” means any customer who is purchasing outside the course of his or her business or trade;
1.1.2 “you” means the Consumer or any other person or organisation submitting an order for Goods;
1.1.3 “Goods” means goods to be supplied under these conditions;
1.1.4 “Services” means the services to be supplied under these conditions;
1.1.5 “Special Conditions” means conditions relating to specific Goods or Services supplied under these conditions;
1.1.6 “Subscription Fees” means the amount payable by you to us (as detailed on our website from time to time) for the subscription to the
Services (if applicable);
1.1.7 “Party” means either you or us; “Parties” means you and us;
1.1.8 “Pre-Order Title” means Good(s) not yet published, ordered by you and to be supplied under these conditions; and
1.1.9 “Writing” means letter, fax or email.

1.2 The contract for the supply of Goods and/or Services (“Contract”) will be formed when we accept your order.

Acceptance of an order by us can only be made in Writing.

1.3 These conditions and any matters referred to on our order acknowledgement (as appropriate) form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.

1.4 Any omission or error in any sales literature, web page or site, order form, price list, order acknowledgement, despatch note, invoice or other document issued by us may be corrected by us without liability.

1.5 Subject to any Special Conditions, the provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this contract.

1.6 Clause headings are for convenience only and do not affect the interpretation of these conditions. Words in the singular include the plural and vice versa.

1.7 Any applicable Special Conditions are supplemental to these terms and conditions. In the event of any conflict or inconsistency between these terms and conditions and any Special Conditions, these terms and conditions shall prevail but only to the extent of that conflict or inconsistency.

1.8 These terms and conditions and any Special Conditions do not apply to any sales by third parties on our website. Sales by third parties shall be subject to that third parties terms and conditions (if applicable). You should read any third party terms and conditions prior to placing your order. You acknowledge and accept that we have no responsibility for and shall have no liability to you in respect of any sales by third parties on our website.


The supplier undertakes to replace free of charge any defective, solid or glazed roof system UPVC/ Aluminium windows, doors and their component parts, including sealed units, for the period of the guarantee from a date of completion of the works upon receipt of full payment, provided written notice of defect is given 28 days of the purchaser becoming aware of such defect. Removal and/or repositioning of the installation by any persons other than the suppliers personnel with invalidate this guarantee. This shall not affect the statutory or common law rights of the purchaser. 10 year guarantee on all products. The supplier does not accept responsibility for any claims for damage to existing floors, flooring, walls, decoration, lights fittings, flag stones, internal sills, skirting or other parts of the purchasers property nor any responsibility for claims for consequential loss unless such damage or loss has been caused by its own negligence or breach of statutory duty.


The price for the Goods and/or Services is stated on our order acknowledgement (as appropriate). All prices shown on the site are
in pounds sterling and are inclusive of VAT unless otherwise provided. Delivery, VAT (at the applicable rate), any applicable bank charges,
and the cost of packaging and insurance will be added to or charged on invoices at the appropriate rates and paid by you. If the rate of
VAT is amended, we shall change the rate of VAT payable by you accordingly.


All payments should be made by Cash, BACS or by MasterCard, Visa and/or Maestro.Unless we agree otherwise in Writing,
you must pay for Goods and Services prior to the despatch of the Goods or Services to you by such means as we may notify you. Where
you do not make any payment to us under the Contract by its due date then, we may, in addition to any other rights which we have under
this Contract, withhold further deliveries and/or suspend performance of the Contract until arrangements as to payment or credit have been
established on terms which are satisfactory to us.

Damage or loss in transit

We shall replace, free of charge, any Goods damaged or lost in transit where delivery has been made by our carrier, provided that you give
us written notification of such damage or loss within 7 days of the date of our invoice (so that we may comply with our carrier’s conditions
of carriage).

Your right of cancellation

This only applies if you sign the agreement:

1. At your home, workplace or at someone elses home; or
2. At our offices but following a visit by us (or by someone acting on our behalf) to your home, workplace or someone else’s home.
3. At our offices but following a meeting between us away from our offices.
You have the right to cancel this contract if you wish and can do so by delivering, sending (including electronic mail) a cancellation notice
to the person mentioned below at any time within 14 days starting with the day of receipt of this notice.
Deposits are non refundable after the 14 day cooling off period.


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